We are located in Las Vegas, Nevada.

New dedicated customer service phone number: (702) 685-7587

Customer service hours are Monday through Friday 9:00 AM to 5:00 Pacific Time

During certain times we may be out of the office and unable to answer the phone.

To email sales and support please Click Here .

 

We normally answer emails very quickly unless we are out of the office for some reason. We try to reply within 1 hour but please allow up to 24 hours for us to get back to you. Live chat is also available on the home page for assistance. Phone support is provided for customers only, our phone number is on your copy of the invoice emailed to you when you placed your order. While we try our best, occasionally we just can't answer the phone all the time. Please use email for faster service.

 

Thank you for taking time to check out our website! We have been selling on eBay for nearly 10 years now and finally decided to expand and terminate sales on eBay due to their continued anti-gun policies! Being Las Vegas based has provided us with great opportunity to meet new distributors and find the best products and prices for our loyal customers. This project will really help us to serve you better and continue to expand our product base and inventory. We look forward to carrying new products such as Trijicon, BlackHawk! Tactical, Magpul Industries, Daniel Defense, Glock and other high quality brands for public safety and personal use. You can also meet us in person at some regional gun shows listed on the home page. We regularly travel to shows in Nevada, Utah, Arizona and California.

 

 

 

At Desert Tactical we take product quality seriously. If you are not happy with your item we'll be glad to assist you in exchanging the item or refunding your money. All returns must be made within 14 days of delivery. Contact customer service at (702) 685-7587 for an RMA number and instructions on how to return your item(s). No returns accepted without an RMA number. Certain limitation apply to apparel, magazines, and other weapon components. Obviously worn, used or altered apparel items are not eligible for refund or exchange, partial store credit for these items may be issued in lieu. Items not returned in original new condition with all original packaging materials may be subject to a 20% restocking fee.

 

Satisfaction Guarantee 

 

Our goal is that you are completely satisfied with your purchase. If for any reason you are not satisfied, simply contact customer service for a return authorization number and return your item with its original packaging and your packing slip  within 30 days of your purchase for a refund or exchange. All returns must be authorized and can be done through the website, this will assist us in getting the return item inspected and exchanging the item or issuing a refund.  If you are not satisfied with your purchase after this time period, please let us know. Your satisfaction is important to us.